Policy | ninni-store.com
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POLICY

General Conditions of Sale (GTC)

Article 1 - Legal notices

 

This website http: //www.ninni-store.com (hereinafter the “site”) is an electronic commerce site accessible via the Internet network and is published by: Virginie Granci Sole proprietorship (hereinafter the "Company") registered in the Auto Entrepreneur regime under SIRET number 828 682 468 00016 not subject to VAT (art. 293B of the CGI). Responsible for publication: Virginie Granci reserves the right to adapt or modify the present conditions at any time, the version of the general conditions of sale applicable to any transaction being the one appearing online on the site www.ninni-store.com at the time of the command. The site sells fashion items for women such as leather goods, handbags, pouches, cases and accessories. It is specified that the orders placed on the site are exclusively reserved for consumers. The purchase of articles by professionals for resale is strictly prohibited. The Customer declares to be a natural or legal person and to have the legal capacity to place an order on the site. When registering the Customer's personal data in the "my account" section, the latter must ensure the accuracy and completeness of the mandatory data it provides. In the event of an error in the wording of the recipient's contact details, the site cannot be held responsible for the inability to deliver the product. The site reserves the right to cancel any order when the Customer's IP address is domiciled in a country different from the billing and / or delivery address.

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Article 2 - General provisions relating to these General Terms & Conditions of Sale (hereinafter, the "GTC")

 

2.1. Purpose of the GTC

 

The GTC are applicable exclusively to the online sale of Ninni products on the site, access to which is free and open to all Internet users. The Product (s) offered for sale by Ninni are those which appear on the site www.ninni-store on the day of the order. The essential characteristics of the Products are indicated on the product sheets accessible on the site www.ninni-store The photographs of the Products are not contractual. The Customer acknowledges having been duly informed and having read the technical specifications of the Products before placing an order.

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2.2. Scope of the GTC

 

The GTC exclusively govern contracts for the online sale of Ninni's Products to purchasers having the status of consumers (hereinafter, the “Consumers”) and together with the order form constitute the contractual documents enforceable against the parties, to the exclusion of all other documents, prospectuses, catalogs or photographs of the products which are only indicative.

 

2.3. Availability and enforceability of the GTC

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The GTC are made available to Consumers on the site where they can be viewed directly. The validation of the order by its confirmation constitutes acceptance by the Customer of the GTC in force on the day of the order, the conservation and reproduction of which are ensured by the site in accordance with article 1369-4 of the Civil Code.

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2.4. Modification of the GTC

 

In addition to this, you need to know more about it. The site reserves the right to modify its T & Cs at any time. In case of modification, the applicable GTC are those in force on the date of the order. Article 3 - Price The selling prices are indicated, for each of the Products, in euros all taxes included, excluding delivery and possible transport costs, mentioned before validation of the order and invoiced in addition. The total amount due by the Customer is indicated on the order confirmation page. The selling price of the Product is that in force on the day of the order. The site reserves the right to modify its prices at any time, while guaranteeing to the Customer the application of the price in force on the day of the order.

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Article 3 - Price

 

The selling prices are indicated, for each of the Products, in euros all taxes included, excluding delivery costs and possible transport, mentioned before validation of the order and invoiced in addition. The total amount due by the Customer is indicated on the order confirmation page. The selling price of the Product is that in force on the day of the order. The site reserves the right to modify its prices at any time, while guaranteeing to the Customer the application of the price in force on the day of the order.

 

Article 4 - Offer

 

The online sales offers presented on the site are valid while stocks last and until the end of the period indicated. The acceptance of the offer by the Customer is validated, in accordance with the double click process, by the confirmation of the order.

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Article 5 - Order

 

To place an order, the Customer, after having filled his virtual basket by indicating the selected Products and the desired quantities, then clicks on the “Basket” button and provides information relating to the delivery and the method of payment. Before clicking on the "Pay" button, the Customer has the possibility to check the details of his order and its total price and to return to the previous pages to correct any errors or possibly modify his order. An email acknowledging receipt of the order and its payment is sent by the site to the Customer as soon as possible. The Company reserves the right to refuse any order for legitimate reasons and, more particularly, if the quantities of Products ordered are abnormally high for buyers having the status of consumers.

 

Unavailability of the Products ordered: The Products are offered within the limit of available stocks. Ninni does not guarantee the availability of the products presented on the site www.ninni-store.com.In the event of a lack of conformity of an item sold on the site, the Customer may request the replacement of the defective Product, except when the Product is no longer in stock. Indeed, Ninni articles are present on the site in small collections or even in limited editions, therefore, replacement will sometimes be impossible. In this case, Ninni will reimburse the Customer who will have returned the non-compliant Product to it.

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Article 6 - Right of withdrawal

 

The individual Customer has a right of withdrawal, which he can exercise without reason, within fourteen (14) days of the delivery of the order which will be exercised by the return, at his expense, of the products. new under the following conditions: - the Product must be properly protected, in its original packaging (box or dust bag), in perfect condition for resale (undamaged, damaged or soiled) accompanied by any accessories, labels and documentation, - the Product must be accompanied by the sales invoice so as to allow Ninni to identify the Customer (order number, last name, first name, address). Returns should be sent to the following address at the Customer's expense: Ninni (Virginie Granci) - 48 rue du Chablais - 74100 Annemasse The Ninni site will reimburse the Customer for the amounts paid, including shipping costs at the slow rate, under the conditions referred to in article 7 below. The Ninni website makes the refund using the same means of payment as that used by the Customer for the initial transaction.

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Article 7 - Payment

 

The price is payable in full after confirmation of the order. Payment is made immediately when ordering by credit card through Stripe platform or a Paypal account.

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Article 8 - Delivery and shipping costs

 

8.1. Delivery delay

 

The site undertakes, in accordance with the deadlines indicated on the site, to ship the Products within a maximum period of 3 to 5 days from the order. Delivery times are 3 working days for orders made in France, 5 working days for orders made in the European Union and 10 working days for orders made outside the European Union.

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8.2. Terms of delivery

 

In addition to this, you need to know more about it. The Products are delivered to the address indicated by the Customer at the time of the order. Any complaint of delivery error must be made by the Customer to Customer Service on the same day of delivery or on the first working day following delivery at the latest. Delivery is made by Letter Tracked or Colissimo Tracked. For more security, the customer can choose a parcel delivery against signature in order to avoid any inconvenience. Also, Ninni cannot be held responsible for the non-presence of the parcel noted as "delivered" in the letterbox.

 

Free delivery in mainland France

For other destination, please see the price estimate below given as an indication:

- Belgique et Corse : 8€

- Europe hors France : 15€

- International hors Europe : 25 €

- DOM : 25 euros- TOM : 30 euros

- USA & Canada : 25 euros

- Asie, Afrique, Océanie : 30 euros

The delivery of your order is insured in International Small Packet. You are delivered within 3 to 7 days.

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8.3. Risk of loss or damage

 

In addition to this, you need to know more about it. Any risk of loss or damage to the Products is transferred to the Customer when the latter or a third party designated by him, and other than the carrier offered by the Company, takes physical possession of these goods. In the event of failure to deliver the Product, the Customer may request the Company to obtain reimbursement, with the Customer providing proof that he has never received the Product, in particular by addressing any complaint to the carrier. When the Customer entrusts the delivery of the Product to a carrier other than that offered by the Company, the risk of loss or damage to the property is transferred to the Customer upon handing over the Product to the carrier.

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Article 9 - Legal guarantees

 

All Products benefit from the legal guarantee of conformity provided for in Articles L. 211-4 to L. 211-14 of the Consumer Code and the legal guarantee against hidden defects provided for in Articles 1641 to 1649 of the Civil Code. Under these guarantees, the Company undertakes to exchange defective Products or Products which do not correspond to the order. If the Company is unable to replace the non-compliant Product, it will reimburse.

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Article 10 - Liability

 

The Company cannot be held liable in the event of non-performance or improper performance of the contract due either to the customer's fault, or to the insurmountable and unforeseeable fact of a third party to the contract, or to force majeure.

 

Article 11 - Intellectual property of the elements of the site

 

 You are reminded that it is up to each Internet user to take all appropriate measures to protect their own data and / or software from contamination by any viruses circulating on the Internet. The elements reproduced on the site, in particular, and without this list being exhaustive, the photographs, visuals, texts, drawings, images, brands, graphics, animation, information, data (hereinafter the "Elements") which are the exclusive property of the Ninni brand, are protected by copyright and trademark law. Any reproduction and dissemination of the Elements, without the prior written authorization of the site and the Ninni management, expose the offenders to legal proceedings.

 

Site host: Wix.com

Website design, production and management: Virginie Granci

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Article 12 - Applicable law, disputes and complaints

 

This contract and the GTC governing it are subject to French law. The GTC are drawn up, as well as all the contractual information mentioned on the site, in French. Any complaint must be sent via the contact form. In the event of a dispute, the parties may resort to a conventional mediation procedure or any other alternative mode of dispute settlement.

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Ninni has, for all stages of access to the site, the ordering process, delivery or subsequent services, only an obligation of means. Ninni cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses, or any fact qualified as force majeure, in accordance with jurisprudence. Likewise, Ninni would not be held responsible for non-performance of the contract, in the event of force majeure, disruption or total or partial strike in particular of the postal services and means of transport and / or communications, flood, fire and sanitary confinement decided. by the French state.

Confidentiality rules

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

 

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and email address. When you browse our store, we also automatically receive your computer's Internet Protocol address (IP address), which allows us to obtain more details about the browser and operating system you are using. Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

 

ARTICLE 2 - CONSENT

 

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for other purposes. this end only. We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use. By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent on you to use this site. website. Our store is hosted on Wix.com. They provide us with the online e-commerce platform that allows us to sell our services and products to you. Your data is stored in WixStore's data storage and databases, and in the general Wix application. .com. Your data is kept on a secure server protected by a firewall.

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ARTICLE 3 - PAYMENT

 

All direct payment gateways adhere to PCI-DSS, managed by the PCI Security Standards Council, which is the joint effort of companies such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure processing of credit card data by our store and its service providers.

 

ARTICLE 4 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if it should be done. If our online store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

Secure payment

Payment for your online purchases is made either by credit card (credit card, Visa, Mastercard, etc.) or by PayPal. The payment solution offered by the site www.ninnistore.com is 100% secure. Our partner bank Société Générale is responsible for securing payments using the 3D secure device. This system aims to strengthen the security of online payments by authenticating cardholders when paying over the internet. This is an additional step in the internet payment process in order to ensure that the buyer is the holder of the payment card used. After entering your card number, you are redirected to your bank's website. You must then authenticate yourself using the method implemented by your bank: password or one-time code. Once payment is accepted, you will receive a payment and order confirmation from Ninni. We do not keep any bank details. This data will be used directly by our bank in the event of a refund request.

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